Privacy Policy
Your privacy matters to us at Saunapilla. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or our sauna and community space in Ivanhoe East.
1. Information Collection
We collect the information you give us directly, such as your name, email address, and phone number when you join our list, make a booking, or contact us. We also collect non-personal information automatically through cookies and similar technologies as you browse the site.
2. Use of Information
We use your information to manage bookings and memberships, respond to enquiries, send updates about opening dates and offers if you have asked to hear from us, and improve our website and services. We never sell or rent your personal information to anyone.
3. Data Security
We use appropriate measures to protect your personal data. No method of transmission over the internet is ever completely secure, so while we work hard to protect your information, we cannot guarantee absolute security.
4. Sharing of Information
We only share your information with trusted providers who help us run Saunapilla, such as booking, payment, and email tools, and only so they can carry out those services for us under strict confidentiality.
5. Your Rights
You can access, update, or delete your personal information at any time. To make a request, email us at hello@saunapilla.com.au and we will help.
By using our website, you agree to this Privacy Policy. We may update it from time to time, and any changes will be posted on this page.